Frequently Asked Questions

How long does the hair last for?

Our hair lasts anywhere from 8-10 months depending on hair care and life style.

Can I use any products?

We recommend using sulfate free products to keep hair quality at its best. 

Can I dye the hair?

It is best to have a licensed profession dye the hair if necessary. We highly recommend doing a test strand with a Semi or Demi permanent color beforehand. NO PERMANENT.

We are not responsible for replacement if it was done prior to test strands. We will ask for photos

Can I sleep with wet hair?

It is recommended you dry the hair to prevent matting/ tangles that can occur if you sleep with it wet.

Controversial Topics

We've all seen or heard the same things so here's what our experts and hairstylists say....

Why is my color faded?

DARK HAIR: some color fading is normal in certain time frames of about 2-4 months depending on how much heat you are using! color is not meant to be permanent (at least on extensions) because of the riskiness of the hair integrity. Extension are colored using semi or Demi permanent color which means it will not stick to the hair! especially when you are using heat the heat likes to open the hair follicle and draw out the color that was put in. Have your stylist tone the extension if you notice a difference in a few months.

My blonde is orange/ pinkish/ yellow...

blondes turning orange/yellow? solid blondes have no colors deposited on the extension so if your blonde is orange or yellowy that's because something got deposited onto the hair. Fake tanner and Sunscreen containing  Avobenzone and Octocrylene are usually the culprit. Try to wear your hair off your shoulders or just avoid entirely.

Have more questions? Let’s chat !